UrTravelPro · Knowledge Base

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How-to guides, troubleshooting, FAQs, and product updates for UrTravelPro — everything you need to get the most out of Books, Marketing, Compass, and Trips.

95 guides available
5 categories covered

How-tos

84 guides
How-to · Marketing

Compliance & Deliverability

CAN-SPAM, GDPR, CASL — what the law requires, what Marketing handles for you, and what you're responsible for.

Updated 3 months ago
How-to · Books

Books — Getting Started

Step-by-step from a new Books account to your first balanced books. Settings, bank accounts, chart of accounts, opening balances.

Updated 3 months ago
How-to · Books

Transactions — Add, Edit & Categorize

Add expenses, income, transfers, and deposits. Edit, categorize, split, and bulk-manage transactions.

Updated 3 months ago
How-to · Books

Importing Transactions (CSV)

Upload bank CSVs when bank feeds aren't supported. Map columns, detect duplicates, categorize after import.

Updated 3 months ago
How-to · Books

Reconciliation

Monthly process of matching what Books says against what your bank shows. How to do it, what to do when it won't balance.

Updated 3 months ago
How-to · Books

Companies & Switching

Run multiple companies in one Books account. Adding, switching, plan limits, deleting.

Updated 3 months ago
How-to · Books

Users & Roles

Invite team members and accountants. Roles, plan-based seat limits, multi-company access.

Updated 3 months ago
How-to · Books

Plans & Billing

Books' four plans (Individual / Founder / Growth / Pro), what each includes, how billing works, upgrading and downgrading.

Updated 3 months ago
How-to · Books

Profile & Security

Profile in Core, password changes, multi-factor authentication, active sessions, Books-specific preferences.

Updated 3 months ago
How-to · Marketing

Import Campaigns from Canva

Design in Canva, export as HTML, drop the .zip into a new campaign. Layout, images, and merge tags all preserved.

Updated 3 months ago
How-to · Books

Bank Feeds in Books

Connect a bank via Plaid for automatic transaction sync. How balances refresh, what to do when the bank invalidates the connection, privacy and security.

Updated 3 months ago
How-to · Marketing

Marketing — Getting Started

Step-by-step from new account to your first sent campaign. Settings, sending domains, contacts, audiences, your first send.

Updated 3 months ago